Terms of Service

Please Read These Terms of Service Carefully

Legal Disclaimer
  • SOFTWARE INTENDED FOR LEGAL USE ONLY. It is a violation of applicable laws and your local jurisdiction laws to install the software on devices that you do not own. The law generally requires you to notify the owners of the devices on which you intend to install the software. The violation of this requirement could result in severe monetary and criminal penalties. Before installing the software, you should consult your own legal counsel regarding the legality of using the software in your jurisdiction. You are solely responsible for using the software on such devices, and you are aware that iKeyMonitor cannot be held responsible.
Requirements to A User
  • When installing the software to a device you acknowledge and agree that you are a parent to your minor child or you are an employer and the employees’ device is owned by you.
  • When installing the software to a device you acknowledge and agree that you own this device or you notified and received the consent from an owner of this device.
These Terms and Conditions Are Binding

By accessing the ikeymonitor.com website (hereinafter - the “Site”) and iKeyMonitor service you are agreeing to be bound by the following Terms of Use.

These Terms of Service (hereinafter - the “Tos”) describe the terms and conditions applicable to your access and use of the Site and the ikeymonitor.com website software (hereinafter - the “Software”) made available through or in connection with the Site (hereinafter - the “Service”). These ToU set forth the terms and conditions under which iKeyMonitor provides you access to the Site and the Service.

In this Tos “iKeyMonitor”, “iKeyMonitor”, “EaseMon”, “we”, “us” and “our” means iKeyMonitor.

YOUR USE OF THE SITE AND/OR THE SERVICE SIGNIFIES THAT YOU AGREE TO THESE TOU AND CONSTITUTES YOUR BINDING ACCEPTANCE OF THESE TOU, INCLUDING ANY MODIFICATIONS THAT EASEMON MAKES FROM TIME TO TIME.

Refund Conditions
  • The Site and the Software of iKeyMonitor shall be used only with the aim of (i) parental control of children, (ii) by employers to monitor the devices, which belong to them and on which the employees work, (iii) on a device, which is of a user’s ownership, (iv) by a user with a consent of the device owner.
  • To purchase and use the Software you should create your account by completing the Billing Information and the Payment Method by providing your personal information.
  • iKeyMonitor only receives the information provided by you as your ID and email;
  • By providing your information while buying the Software you are aware that iKeyMonitor does not collect this information, it is the Payment Provider that receives payment details;
  • You are aware that iKeyMonitor is not responsible for any third party memory leak in databases and/or DSN servers.
  • You will not use the Site, Service in violation of any laws you are subject to. Notwithstanding the foregoing, iKeyMonitor is not responsible for your access or use of the Software.
  • You consent to iKeyMonitor before placing the order to read the Compatibility Policy and to check the requirements of your target device according to the Compatibility Policy.
  • You understand that you require a physical access to a device to install the Software.
  • You agree that iKeyMonitor is not responsible or liable in any manner for the installation by you of the Software to a target device.
  • You will properly follow all instructions and documentation provided by iKeyMonitor to you at ikeymonitor.com;
  • You will not allow any other third party to access your account or to utilize the Software. In case the access your account was granted to a third party deliberately or by mistake or in any other way without your consent you acknowledge that iKeyMonitor does not bear the responsibility therefore.
  • You will only install the Software on devices for which you are the owner or you received a consent from such owner.
  • We reserve the right to modify, terminate or refuse the iKeyMonitor Service to anyone for any reason, without notice at any time.
  • We reserve the right to alter these ToU at any time.
Subscription
  • To subscribe to the Service you should place the order.
  • The Service provides the defined Products to be ordered by a user. The Products’ packages depend on your device, the quantity of features, which you may choose and a subscription plan.
  • Under your account you may have several subscriptions.
  • While placing the order, you should complete the Billing Information and the Payment Method by providing your personal information.
  • Following the purchase of the Software, your credentials (login and password) will be sent to your email so you can enter your account/control panel.
  • You should save or remember your login password from the email we send to you or change it in the cloud panel by yourself in case you could require to restore your access to the account and subscription(s).
  • You may choose the subscription plan for periods of 1 month or 12 months.
  • You are aware that you may use the Software for more than one target device when purchasing one subscription plan, but you have to reinstall it on your own.
  • In case you are not ticking off the auto-renewal for your order, you will be charged for the next subscription plan period. You may not tick off the auto-renewal unless you ask our customer support for help during the subscription period.
  • You may never use another user’s account without permission. When creating your account, you must provide accurate and complete information.
  • You are solely responsible for the activity that occurs from your account, and you must keep your account password secure.
  • You may not share or transfer any account. You may not disclose your password to anyone else.
  • You must notify iKeyMonitor immediately of any breach of security or unauthorized use of your account and if you believe that an account password may have been compromised.
  • iKeyMonitor will not be liable for any losses caused by any unauthorized use of your account.
  • You may interact with the Service through your account by changing settings that are made available to you. You may enable auto-renewal for your placed order or ask our customer support to turn it off.
  • You are responsible for all activities that occur under your Account.
  • You agree not to create or access an account using a false identity or information or on behalf of someone other than yourself.
  • You agree not to create an account or use the Service if your Account has been previously removed by iKeyMonitor or if you have been previously banned from the Service.
  • You have the right to cancel any account of yours at any time. You may cancel any account registered to you by following the instructions on the Site.
  • If you voluntarily terminate an account or allow that account to lapse, you may reactivate that account at any time through the cloud panel on the Site. Accounts terminated by iKeyMonitor for any type of abuse, including without limitation a violation of these ToU, may not be reactivated for any reason. Upon any termination or suspension of the Service, the monitoring of all devices on which the Software is installed shall cease and any information you have submitted on the Site or that which is related to your account may no longer be accessed by you.
  • In case you forgot your password to the Account, you may restore the access by retrieving your password via your email.
Renewal Order Counted As New Signup
  • The Software may only be used in connection with the Service and rules, restrictions or documentation set forth by iKeyMonitor from time to time.
  • You understand that iKeyMonitor, in its sole discretion, may at any time for any reason suspend or terminate any license thereunder and disable the Software and information you may already have accessed to or installed without prior notice.
  • iKeyMonitor reserves the right to add or remove features or functions to the Software at any time in its sole discretion.
  • You may use basic features package on a device without it jailbreaking (iOS) or rooting (Android). In case you require more features in any other premium or phone and computer packages you will need to make a jailbreak (iOS) or root (Android), which is a legal procedure.
  • In case your device was unlinked from the Software due to update of your device operating system you may address customer service for help. You should remember that you may lose the warranty for your target device operation system and when you relink it you do it at your own risk.
  • In case you have any technical question, please contact customer service at [email protected] or live chat.
Acceptance
Security
  • iKeyMonitor cares about the integrity and security of your personal information.
  • You acknowledge that you provide your personal information to the Payment Provider while placing the order for the Product.
  • iKeyMonitor receives personal information of a user from the Payment Provider in the volume of user’s ID and email (login); a password is known only to a user.
  • iKeyMonitor stores your personal information in its database in encrypted way, it means iKeyMonitor does not have a direct access to such encrypted data. However, iKeyMonitor is not responsible for any third party memory leak in databases.
  • You agree that you are obliged to retain the private encryption password provided to you by iKeyMonitor.
  • iKeyMonitor stores user’s login in database. User’s password is not stored. We store only hash of the password generated by md5 hash function from user’s passwords.
  • iKeyMonitor does not collect downloaded logs and data from a target device with the use of the Software in case of an active account older than 3 (three) months. iKeyMonitor does not collect downloaded logs and data from a target device with the use of the Software in case of an expired account older than 14 days.
  • iKeyMonitor does not store in its database all logs and data downloaded from a target device with the use of the Software in case of an active account for more than 3 (three) months period. Upon the expiry of this period, all information gets deleted. In case of expired accounts, all logs and data downloaded from a target device with the use of the Software get deleted within 14 days period.
  • In case of disclosure of such encrypted data, iKeyMonitor may not be held responsible.
  • iKeyMonitor does not control, monitor and/or is not aware of the purpose a user exploits the Software application and iKeyMonitor may not be held responsible for such use thereof. It is at a user’s risk and responsibility.
  • You acknowledge that iKeyMonitor does not encourage its users to exploit the iKeyMonitor service illegally.
Compatibility of the Target Device
  • You are aware that before placing an order for the subscription you have to read carefully the Compatibility Policy.
  • You are aware that before installing the Software you have to check the requirements of compatibility of your target device.
  • In case your device is not compatible with the Compatibility Policy you may not install and use the Software application.
  • In case you have failed to comply with Compatibility Policy before the subscription you agree that it is your responsibility and you will not be refunded.
  • In case you have failed to comply with Compatibility Policy before the installation you agree that it is your responsibility and you will not be refunded.
  • You understand that in case you require that your device be compatible with Compatibility Policy in order to use the Software you are to jailbreak or root your device correspondingly.
Software Updates
  • In an effort to improve the Service, iKeyMonitor may update the Software application from time to time.
  • You acknowledge and agree that iKeyMonitor may update the Software with or without notifying you.
  • You acknowledge and agree that iKeyMonitor may request you via email or control panel to make such Software application update on a target device.
Free Trials
  • Subscription to the iKeyMonitor Service may begin with a free trial period during which you can try out the Service for 3 (Three) days (hereinafter – the “Free Trial”). You can start free trial of iKeyMonitor from the date you signup. You can start free trial of EaseMon from the date you place the order.
  • Upon the expiry of the Free Trial of iKeyMonitor you won't be charged automatically.
  • You may cancel your Service use at any time during the Free Trial.
  • Upon cancelling the Logs will be deleted automatically when the license is expired for 14 days.
  • Any unused portion of the Free Trial period will be forfeited when you purchase a subscription plan.
  • iKeyMonitor reserves the right to modify, cancel or limit the Free Trial without notice at any time.
Refunds and Returns
  • Please review Refund Policy(cooling-off period). iKeyMonitor Software includes a money-back guarantee if our products cannot work properly and our technical support cannot solve your problem within 30 days since you place an order.
DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY LAW
  • The materials on iKeyMonitor Software’s website are provided "as is". iKeyMonitor Software makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, iKeyMonitor Software does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
LIMITATION OF LIABILITY; SOLE AND EXCLUSIVE REMEDY
  • To the maximum extent permitted by law, iKeyMonitor, its affiliates, licensors and business partners (collectively, the “related parties”) disclaim all liability, whether based in contract, tort (including negligence), strict liability or otherwise, and further disclaims all losses, including without limitation direct, indirect, incidental, consequential, or special damages(including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of or in any way connected with access to or use of the site, the Software and/or service, even if iKeyMonitor and/ or related parties have been advised of the possibility of such damages.
Indemnification
  • You agree to indemnify, defend and hold iKeyMonitor and the related parties harmless from any and all claims, demands, damages or other losses, including reasonable attorneys’ fees, resulting from or arising out of your use of the Site, the Software and/or the Service or any breach by you of these ToU or any other policies that iKeyMonitor may issue for the Site, the Software and/or Service from time to time.
Severability
  • If any part of these ToU is determined to be invalid or unenforceable, then that portion shall be severed, and the remainder of the ToU shall be given full force and effect.
No Waiver
  • Failure or delay by iKeyMonitor to enforce compliance with the ToU does not constitute a waiver of these ToU.
  • The express waiver by iKeyMonitor of any provision, condition or requirement of these ToU shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
Entire Agreement
  • These ToU, including the documents expressly incorporated by reference, constitutes the entire agreement between you and us with respect to the Site and/or Service and supersedes all prior or contemporaneous communications, whether electronic, oral or written, between you and us with respect to the Site, the Software and/or Service.
Termination of Service
  • The Service may be terminated upon the expiration of the subscription.
  • iKeyMonitor reserves the right to deny Service to any user at iKeyMonitor’s sole and absolute discretion.
  • The Service is offered with the understanding that iKeyMonitor may terminate any subscription and/or your access to the Service at any time, for any reason or no reason, including without limitation for any violation of these ToU.
  • iKeyMonitor may stop offering and/or supporting the Service at any time.
  • iKeyMonitor reserves the right to deny service to, or if applicable, terminate the service of any user or associated with, a user that attempts to monitor the device of an individual, who has not received a consent of such device owner.
  • In such cases, iKeyMonitor reserves the right to block all accounts associated with such potential violating users.
Governing Law
  • These Terms of Use are governed by the laws of England and Wales and will be interpreted in accordance with the English courts. The English courts shall have exclusive jurisdiction to settle any claim or dispute which might arise out of or in connection with these terms and conditions.
  • Those who access the website from locations outside of the United Kingdom are responsible for compliance with local laws if and to the extent that local laws are applicable;
  • With respect to users out of UK jurisdictions they shall consult their local attorney before installing the Software. iKeyMonitor is not responsible for any illegal use of the Software by a user out of UK jurisdiction. Users out of UK jurisdiction may install and use the Software at their own risk and responsibility.
  • None of the terms hereof shall be enforceable under Contracts (Rights of Third Parties) Act 1999 by any third party.
LEGAL EFFECT
  • These ToU describes certain legal rights. You may have other rights under the laws of your state or country. These ToU do not change your rights under the laws of your state or country.
  • In case the laws of your state or country do not permit you to use the Software application or use not all features hereof you acknowledge and agree that it is upon your responsibility.

For more information, please contact iKeyMonitor Customer Support at https://support.ikeymonitor.com.